Delivery

Deliveries are typically made using pallet carriers. The carrier will deliver your goods to the destination you specify when placing your order. We will inform you of the expected delivery date and time for your order before despatch. Please make sure that your goods inwards department is aware of the delivery.

Note: Invoices are sent when goods are shipped. Proof of delivery is available either via your Kenfield online customer portal or by contacting the sales team at [email protected] 

Returns

Returns are handled by our Quality Manager in accordance with our ISO9001 quality management processes. Returned items are receipted, quarantined and inspected before a report is completed to determine the next step. Should you have an issue with a Kenfield product please call the team on 0121 451 3051.