Our customer Services Department is open Monday to Friday, 9am to 5pm (except Bank Holidays). To contact us please call 0121 451 3051, send an email to [email protected] or alternatively you may write to us at: Kenfield Limited, 29-31 Melchett Road, Kings Norton Business Centre, Kings Norton, Birmingham, B30 3HG. 

If you have a complaint about our services or products please contact Customer Services. All complaints will be dealt with in a fair and confidential manner. It is our policy to acknowledge your complaint within 5 working days and we will endeavour to resolve the dispute within 30 days, keeping you informed along the way.

We welcome any comments which help to improve our services.